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We at the
Mundell
Funeral Home Limited know how
important your privacy is to you. As
funeral home operators we have a
professional and legal obligation to
keep confidential all personal
information we receive from you. Our
relationship with you is founded on
trust and we are committed to
maintaining that trust. For these
reasons, we have created the
following privacy policy. It confirms
our decision to protecting your
privacy and maintaining the trust you
have placed in us.
What
this policy
covers:
This
policy covers our treatment of the
personal information we collect from
you.
Why we collect
personal
information:
The
personal information which we collect is
needed to:
(i)Identify the purchasers and
beneficiaries of prepaid and at need
arrangements;
(ii)Provide our services;
(iii) Comply with legislative and
regulatory requirements.
Related
Purposes:
(i)Invoicing and collection;
(ii) Quality control and risk
management;
(iii) Sale of business.
How personal
information is used:
1. We do not sell, barter,
trade or give away the personal information
you have provided to us.
2. We will only
share your information with third parties
if we are required to by law or you have
either expressly (in person and/or in
writing) authorized us to, or, if it is
required for the provision to you of a
service or product supplied by another
business or organization as part of our
services to you. (e.g. Information may be
disclosed to third parties such as
churches, cemeteries, vault, monument and
livery companies, trust and insurance
companies and government office's)
3. We take all
reasonable precautions to ensure that your
personal information is kept safe from
loss, unauthorized access, modification or
disclosure.
Access to
your personal
information:
1. Our families
may ask for access to any personal
information we hold about them and they may
ask that the information be corrected or
updated. However, we reserve the right to
confirm the identity of the person seeking
access to personal information before
complying with any access request. Access
will only be granted to the informant
listed on our contract or the person
authorized to receive information from our
informant.
2. If we are
unable to provide a person with access to
all of the personal information we have
about them, then the reasons for the denial
of access will be provided to the person
requesting the information.
If you wish to ask a question about our
collection and use of personal information,
access to your personal information,
withdraw a consent previously provided, or
make a complaint, please write to us
at:
Mundell Funeral Home Limited
79 West Street North
Orillia, Ontario L3V 5C1
Attn: John A. Mundell, Funeral
Director-Owner
If you are not satisfied with our response,
the Privacy Commissioner of Canada may be
reached at:
112 Kent Street
Ottawa, Ontario K1A 1H3
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